Your privacy matters to 502jl. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a 502jl player in the Philippines.
These cards summarize the core principles of the 502jl Privacy Policy. They are provided for convenience only — the full legal text below governs your relationship with 502jl regarding data privacy.
502jl collects personal data you provide during registration (name, mobile number, email, date of birth), financial data for deposits and withdrawals, and technical data such as IP address, device type, and browsing behavior on our platform.
Your data is used to operate your 502jl account, process transactions, verify your identity, comply with Philippine AML and gaming regulations, deliver customer support, and send you relevant promotions where you have consented.
502jl does not sell your personal data. We share data only with trusted service providers (payment processors, KYC partners), regulatory authorities as required by Philippine law, and within the 502jl group of companies for operational purposes.
502jl uses SSL/TLS encryption, secure data centers, access controls, and regular security audits to protect your personal and financial data. We follow industry best practices to minimize the risk of unauthorized access or data breaches.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by 502jl. You may also object to certain processing activities and withdraw consent at any time.
502jl uses cookies and similar tracking technologies to improve platform performance, remember your preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings, though some features may be affected.
Your Privacy Is Important to Us: This Privacy Policy ("Policy") describes how 502jl Casino ("502jl," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the 502jl platform, website, and related services. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using 502jl, you acknowledge that you have read and understood this Policy.
1.1 502jl Casino is committed to protecting the privacy and personal data of all players who use our platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the 502jl website, mobile application, customer support channels, and any other touchpoint through which you interact with 502jl. It covers data collected from players based in the Philippines and, where applicable, from players accessing the platform from other locations.
1.3 This Policy should be read alongside the 502jl Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the 502jl platform.
1.4 If you have any questions about how 502jl handles your personal data, please refer to Section 15 of this Policy for contact details of our Data Protection Officer (DPO).
2.1 For the purposes of the Philippine Data Privacy Act of 2012, 502jl Casino is the data controller responsible for the personal data collected through the 502jl platform. As data controller, 502jl determines the purposes and means of processing your personal data.
2.2 502jl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15.
2.3 Where 502jl engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by contractual obligations to process data only in accordance with 502jl's instructions and applicable law.
3.1 502jl collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, home address | Account communication, OTP verification, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud prevention, platform optimization |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, quality assurance, dispute resolution |
| Marketing Data | Promotion preferences, communication opt-in/opt-out status | Targeted promotions (where consent is given) |
3.2 Sensitive Personal Information. In certain circumstances, 502jl may collect sensitive personal information as defined under the Philippine Data Privacy Act, including government-issued ID numbers and financial account details. Such data is collected only where strictly necessary for identity verification, AML compliance, or payment processing, and is subject to enhanced security measures.
3.3 Voluntary Provision. Some personal data is provided voluntarily by you (e.g., during registration or when contacting support). Other data is collected automatically as a result of your use of the platform (e.g., technical and gaming data). Failure to provide certain mandatory data may prevent you from accessing specific features of the 502jl platform.
4.1 502jl collects personal data through the following means:
4.2 502jl does not collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data and close the associated account.
5.1 502jl uses your personal data for the following purposes:
5.2 502jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Marketing Opt-Out: If you no longer wish to receive promotional communications from 502jl, you may opt out at any time by updating your communication preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect the delivery of transactional messages related to your account (e.g., deposit confirmations, withdrawal notifications, security alerts).
6.1 502jl processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
7.1 No Sale of Data. 502jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any sharing of personal data is limited to what is necessary for the purposes described in this Policy.
7.2 502jl may share your personal data with the following categories of recipients:
7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 502jl's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
8.1 502jl uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) to enhance your experience on the platform, remember your preferences, and analyze how the platform is used.
8.2 The following types of cookies are used on the 502jl platform:
8.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 502jl platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
9.1 502jl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with 502jl and for a period thereafter as required by applicable law.
9.2 Specifically, 502jl applies the following retention periods:
9.3 When personal data is no longer required for any lawful purpose, 502jl will securely delete or anonymize it in accordance with its data disposal procedures.
10.1 502jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
10.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 502jl will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.
10.3 While 502jl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your 502jl account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Security Tip for Filipino Players: Never share your 502jl password, OTP, or account PIN with anyone — including people claiming to be 502jl staff. Our support team will never ask for your password. If you receive a suspicious message claiming to be from 502jl, contact us immediately via Live Chat in-app or at [email protected].
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 502jl:
11.2 To exercise any of the above rights, please contact 502jl's Data Protection Officer using the contact details provided in Section 15. 502jl will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension.
11.3 502jl may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties.
12.1 The 502jl platform is strictly intended for individuals who are 21 years of age or older. 502jl does not knowingly collect personal data from individuals under the age of 21.
12.2 If 502jl becomes aware that it has collected personal data from a person under the age of 21, it will take immediate steps to delete that data, close the associated account, and return any funds deposited, subject to verification of the account holder's identity.
12.3 If you are a parent or guardian and believe that your child under the age of 21 has registered an account on 502jl, please contact our support team immediately at [email protected].
13.1 502jl primarily processes personal data within the Philippines. However, some of our third-party service providers (including cloud hosting providers and game studios) may process data in other countries. Where personal data is transferred outside the Philippines, 502jl ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act.
13.2 Such safeguards may include contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law, or reliance on the recipient country's adequacy determination by the National Privacy Commission.
13.3 By using the 502jl platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of 502jl's services, subject to the safeguards described above.
14.1 502jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be posted on this page with a revised "Last Updated" date.
14.2 For material changes to this Policy — particularly those that affect your rights or how we use your personal data — 502jl will provide notice through the platform (e.g., a notification upon login) or via email to your registered address, where practicable.
14.3 Your continued use of the 502jl platform after the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you should cease using the platform and may request account closure by contacting our support team.
15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or 502jl's data processing practices, please contact our Data Protection Officer (DPO):
Data Protection Officer — 502jl Casino
Email: [email protected] (subject line: "Data Privacy Request")
Live Chat: Available 24/7 in-app
Response Time: Within 30 days of receipt of a valid request
Languages: English and Filipino
15.2 If you are not satisfied with 502jl's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
3rd Floor, Core G, GSIS Headquarters, Financial Center, Roxas Boulevard, Pasay City, Metro Manila, Philippines
Website: privacy.gov.ph (for reference only — not a clickable link)
15.3 502jl is committed to resolving all data privacy concerns promptly and in good faith. We encourage you to contact us directly before escalating any matter to the NPC.
Now that you know how 502jl protects your privacy, join thousands of Filipino players enjoying slots, live dealer games, bingo, fishing games, and sports betting — all on a platform that takes your data security seriously.
Must be 21 years or older to register and play. Gambling involves risk. Play responsibly.